Returns & Exchanges
At Label DKI, we want you to be completely satisfied with your purchase. If your fashion selection isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
- 2.Prepare Your Package
Place the unworn items with original tags still attached into the original shipping box or a secure mailing bag to ensure safe transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, ensuring no previous tracking labels are visible.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.